The useful details
Straight answers about ordering, delivery, personalization, and what happens next.
We're curating the first collection, and we're starting small on purpose. Essentials will appear in the shop as their details, imagery, pricing, and fulfillment are confirmed—so every piece earns its place before it's listed.
Order quantities will be shown clearly on every product. Whenever a product can be ordered as a single piece, the shop will say so. Larger quantities will remain welcome for gifts, teams, and events.
Your order ships to the address you choose at checkout. Timing varies by item, so we confirm the current estimate by email and add tracking to your account as soon as it is available.
Many pieces can carry your name or logo. Send a request with the product, quantity, artwork, and date you have in mind, and we'll confirm what's possible, what it costs, and how long it takes before any custom work begins.
Timing varies by item. We confirm the best current estimate by email after checkout. Personalized orders need a little more time because you will approve the details before custom work begins.
Email us as soon as possible if something arrives damaged, incorrect, or not as expected. We will review the item and order details with you. Personalized goods generally cannot be returned after approval unless they are defective or made incorrectly.
Email info@myquiettimber.com for order help, product questions, or anything that needs a human answer. For names, logos, gifts, or larger quantities, the product request form gives us the most useful details.
